Your next cut.
Your kind
of barber.

Requesting your appointment

Only the 79p booking fee is authorised when you request; a hold may reduce your available balance. Your appointment is confirmed after barber acceptance and successful booking-fee capture. Pay the service price after your haircut, by an offered cash or Stripe method.

A securely saved card is required even for cash bookings. Saving a card does not authorise automatic service payment: Stripe service payment needs your confirmation after the service.

You must be 16 or over to create an account. A parent or guardian books for younger customers. Check the exact service address before requesting, including home-based premises.

Barber membership & payments

Web membership uses Stripe; native membership uses Apple or Google billing. Manage renewal through the provider you purchased with. One verified membership works across supported platforms.

Barbers receive 100% of the cash service price. Stripe service and valid conditional fees reach the barber after actual Stripe costs, with zero Trimz commission. Trimz earns the separate booking fee and membership; zero commission does not mean no platform fees or instant bank payouts.

If your plans change

Withdraw a pending request without a fee. Cancel before the appointment starts within 15 minutes of confirmation for a booking-fee refund and no conditional fee. Otherwise, cancellation at least 24 hours before start refunds the booking fee. Under 24 hours, outside grace, the booking fee is retained and your agreed late-cancellation policy may apply. Barber cancellation or verified barber absence refunds the booking fee.

Barbers set no-show and late-cancellation policies independently: Off, 50%, 100% or a custom amount. Defaults are 100% for no-show and 50% for late cancellation. Custom amounts start at £1 and are capped at the booked service price. Percentage amounts round to the nearest penny; results below the applicable payment minimum are shown as £0 at booking, with no debt. Your review shows the actual amounts, and later policy changes do not rewrite your booking.

A report does not trigger an immediate charge. You receive notice and 48 hours to challenge a conditional fee before collection; a challenge pauses collection during owner review. A missed appointment cannot incur both conditional fees, or a missed-service price alongside one. Use your appointment to challenge a claim or report barber absence. These controls do not limit your statutory or bank/card rights.